In September 2012, I created a self-published book version of this blog, entitled “Portrait of An Automobile Dealer”. In short, it’s an updated and chronologically ordered version of this blog. A second edition was published in place of the first edition, which was released in 2013. Now, after five years, the third, and final edition, is available through Blurb.com print-on-demand bookstore. Overall, since the second edition, “Portrait Of An Automobile Dealer” Third Edition has expanded to 224 pages and is enhanced by over 600 photographs, some of them more than 100 years old, taken by Lewis Reed, founder of Reed Brothers Dodge. The third edition again has loads of small updates, including a new chapter: “Celebrating a Legacy”.
In this book, readers will find an historic timeline that showcases the company’s 95-year history, how Reed Brothers Dodge came into being, and how the company overcame the inevitable changes and challenges throughout almost a decade of being in business. “This book is of interest not only to those of us who remember Reed Brothers Dodge, but to others who wish to get to know Rockville as it was before they arrived”, said Jane C. Sween, former librarian at the Montgomery County Historical Society.
The author puts the former Dodge dealership in perspective by demonstrating that the dealerships influence continues to this day on the site of its former location, now the Bainbridge Shady Grove Metro Apartments. “Honoring the rich historical legacy of this site was extremely important to us,” said Tom Keady, President & Chief Executive Officer of The Bainbridge Companies. “With the sculpture and the floor plan names, our residents and visitors feel a real connection to the site’s past, and we pay tribute to Reed Brothers Dodge’s role in creating a vibrant Rockville.”
Blog creator and book author, Jeanne Gartner, received the 2016 Arthur M. Wagman Award for Historic Preservation Communication from Peerless Rockville for documenting the history of Reed Brothers Dodge in both blog and book format. This distinguished honor recognizes outstanding achievement by writers, educators, and historians whose work has heightened public awareness of Rockville’s architectural and cultural heritage, growth and development. The book is an “exemplary effort to inform, establishing a virtual commemoration of a landmark, which lacks surviving tangible form”, noted Peerless Rockville.
The book “Portrait Of An Automobile Dealer, Third Edition” is available through Blurb.com print-on-demand bookstore. If you would like to check out the hard copy book or purchase a copy, please visit: http://www.blurb.com/b/7746815-portrait-of-an-automobile-dealer-third-edition
As a special thank you to all the readers of this blog, this book has been placed online for everyone to enjoy for free. A complimentary eBook available for Amazon Kindle Fire, Apple iPad, Android devices, and Mac or PC computers is also available through Blurb: http://www.blurb.com/b/7746815-portrait-of-an-automobile-dealer-third-edition?ebook=614233
Note: It’s worth noting that Print-On-Demand (POD) books, are usually more expensive per copy than a book printed via offset printing. That’s because offset printing (the method used for most mass-produced books found in bookstores) requires a minimum order of 500-1,000 copies. Print on demand, on the other hand, needs only a minimum order of one copy. The smaller scale and different workflow results in a higher cost per book, since the books are only printed when they are ordered. This book is not marked up for profit; but sold at base price.
Ever want to see how sausage is made? Well, okay – maybe not… but this interesting photo taken by Lewis Reed some 100 plus years ago allows you to see how 18 men managed to cram themselves into a 1910-1911 Pierce Arrow Model 48 7-Passenger Touring. Pierce-Arrow Motor Car Company in Buffalo, New York, produced some of the finest automobiles made and was one of the most popular high-quality cars of the time.
Unfortunately, no other details about the the photograph or the location is known. If anyone can identify the building in the background, please leave me a comment.
Forget Valentine’s, Happy Ferris Wheel Day!
Did you know that February 14th is not only Valentine’s Day, but also Ferris Wheel Day? This unofficial national holiday is held on this day to honor the birth of the inventor of the Ferris Wheel, George Washington Gale Ferris, Jr. What better way to celebrate Ferris Wheel Day than enjoying this old photograph of the Ferris Wheel taken at the Rockville Fairgrounds, courtesy of Lewis Reed. The fairgrounds were just outside Rockville, about where Richard Montgomery High School is today. The Fair lasted four days, from August 21st to the 24th, and drew visitors from local counties, Washington, and Baltimore.
For the singles and the “enough already with the Valentines”, here is your perfect alternative excuse. Go wish all your friends and family a Happy Ferris Wheel Day!
This 1912 photograph taken by Lewis Reed depicts Vinson’s Drug Store in downtown Rockville. This post is a part of the blog feature called, “Rockville’s Past Through the Lens of Lewis Reed”. Lewis Reed was a well-known photographer in the county and many of his early photographs are now part of the Montgomery County Historical Society photo archives. I wanted to share this photograph, because it offers a visual history of a part of Rockville’s past taken more than 100 years ago.
Previous to Edgar Reed’s enlistment in World War I, he had been employed as a clerk by R.W. Vinson Drug Store for eight years. In 1919, Edgar became a partner with his brother, Lewis Reed, in the firm Reed Brothers Dodge.
The drugstore was built in the 1880s and was run by Robert William “Doc” Vinson from 1900 until his death in 1958. A document on the Rockville website says the drugstore was also a popular gathering place for city politicians, and that President Woodrow Wilson once personally traveled there to buy Wolfhound tablets. The building was torn down in 1962, and replaced with an office building during Rockville’s “urban renewal”.
Ask anyone who has been in the car business for a while how they create lasting customer relationships. They’ll tell you it’s through conversation. The benefit of an actual conversation is that it builds engagement, which ultimately builds a relationship between the salesman and the customer. Engagement fosters relationships, which build trust.
Selling cars in the 40’s and 50’s was very different than what it is today. Growing up in the car business, one of my favorite things to do as a kid was to go to the dealership with my grandfather on weekends. My grandfather was always on the showroom floor or walking around the dealership talking with customers and the employees. What I didn’t know at the time, was that by being accessible and not spending a lot of time in his office behind a desk, he was actually building rapport and trust with his customers and employees.
In Lewis Reed’s day, a customer would come into the showroom and sit for hours and talk about local sports teams, the weather or family. But they’d never mention an automobile. Then, the customer would come back, maybe talk a second day. And on the third day, they’d get down to dickering about a car. But it was all cautious, deliberate and very polite.
In the those days, it was unheard of for a salesman to spend the whole day in the showroom. There were no salesman’s desks in the Reed Brothers showroom until after World War II. Lewis Reed allotted specific sales territory to his salesmen in four different directions from the dealership. The salesmen spent all day in the outlying areas of Poolesville, Rockville, Barnesville and Spencerville demonstrating cars to potential customers. At that time, Reed Brothers was selling about eight new cars a month and most sales resulted from knocking on people’s doors. It was direct person to person sales contact, relationship building and trust – all built and sealed on a handshake.